Data Deletion

This page explains how to have personal data deleted from UTAK Lead Center — the internal tool UTAKPOS INC. ("UTAK") uses to manage leads, customer conversations, and product demos for its own business accounts. How data is collected and used is described in the Privacy Policy.

You do not need a UTAK account and never sign in to make a request. These options are for anyone whose information UTAK may hold because they interacted with UTAK on a connected platform (for example, by messaging one of UTAK's business accounts or submitting one of UTAK's lead forms).

Delete through the platform

If you interacted with UTAK through a connected platform (for example Facebook or Instagram), you can request deletion directly from that platform: remove UTAK's app from your account settings or use the platform's data-deletion option. When the platform delivers the request through its automated deletion callback, deletion runs automatically and you receive a confirmation code with a status link where you can check the result.

Email a deletion request

Email connect@utak.io with the subject "Data Deletion Request" and enough detail for us to find your data — for example the name or contact details you used when talking to UTAK. We verify the request and delete or anonymize the matching data. If limited retention is required for security or legal reasons, we tell you what is retained and why.

What gets deleted

Deletion covers the data linked to you across the service: lead records, conversation messages and attachments, demo bookings, and the internal records the service keeps to find and display that data (including cached copies).

Your rights

Under the Philippine Data Privacy Act of 2012 you may request access, correction, or erasure of your personal data, object to processing, and lodge a complaint with the Philippine National Privacy Commission. Privacy questions and data-subject requests: privacy.utakpos@gmail.com (UTAK Data Protection Officer).